1
Customer message
Across all your channels
Website
WhatsApp
Instagram
Messenger
Telegram
TikTok
Email
YouTube
Can I book for tomorrow?
AI Customer Platform
One AI Agent. Every Customer Channel.
BotLance combines AI agents, customer channels, workflows, and business actions in one platform. Engage customers, capture leads, book appointments, trigger workflows, and hand off to your team—all automatically.
14-Day Free Trial Cancel Anytime No coding required
Loved by businesses using AI automation
Everything your team needs, in one workspace.
Manage conversations, AI agents, workflows, knowledge and customer actions from one place.
WORKS WITH THE TOOLS YOU ALREADY USE
- Google
- Shopify
Mailchimp- Calendly
You Tube
Airtable
Tally
Kajabi
Customer channels
One AI agent. Every customer channel.
Handle messages, comments and customer conversations across every channel from one intelligent workspace.
Respond to DMs and comments, capture leads, answer questions and automate actions.
DMsCommentsLead CaptureAutomated Actions
customerjust now
Is this available in Dubai?
BotLance AInow
Yes! It's available in Dubai. I can help you with pricing and booking. Would you like me to share the details?
Lead capturedAppointment option sent
How BotLance works
Turn every conversation into action.
BotLance understands what customers need, responds using your business knowledge, and takes the next step automatically.
2
AI understands context
Analyzes customer intent
Intent
Booking request
Conversation context
Understands full history
Language
Detected automatically
Next step
Best action selected
3
Answers from your knowledge
Uses your business information
Services & pricing
Relevant details found
Policies & FAQs
Rules and answers matched
Availability & rules
Validated before reply
Business information
Tone and context applied
4
Takes action
Turns conversations into results
Actions completed
Lead captured
Appointment booked
Customer record updated
Workflow triggered
5
Human handoff
Seamless support when needed
Assigned to support
Conversation context included
Conversation summary
Customer wants to book for tomorrow. Relevant details and previous messages are preserved for a smooth handoff.
Original message preserved
AI summary included
From first message to real results — automatically.
AI That Works Around the Clock
Everything you need to automate, engage, and grow
Turn every conversation into an opportunity with AI-powered support, lead capture, and automation.
Popular
Website AI Chatbot
Train AI on your knowledge base to answer questions 24/7 — with conversation memory and analytics built in.
Learn morePowerful
Incoming Webhook
Receive real-time events and data from webhook-enabled tools, map fields into BotLance, and trigger actions automatically.
Learn more
Knowledge Base
Upload FAQs, documents and links. The AI learns your business instantly and remembers every detail.
Learn more
Lead Capture
Capture and qualify leads automatically from every conversation and sync them to your tools.
Learn more
Human Handoff
Seamlessly transfer to your team whenever a human is needed, with full conversation context.
Learn moreRecommended
Order Tracking
Let customers check order status and shipping updates instantly, without waiting for support.
Learn more
Appointment Booking
Let customers book, reschedule and confirm appointments directly inside the chat.
Learn morePowerful
Custom Actions & Integrations
Connect your chatbot to Google Sheets, CRMs, webhooks, APIs, and thousands of external tools using HTTP requests. Automate workflows, sync data, track orders, and build custom integrations without platform limitations.
Learn MoreNew
Stateful Variables
Build smart calculators, lead scoring, quotes, and dynamic workflows that remember selections, update totals automatically, and stay in sync throughout the conversation.
Learn More Customers love BotLance
Join thousands of happy businesses
See what customers are saying about their experience with BotLance.
Customer reviews
“BotLance transformed the way we handle customer conversations. It automated nearly 80% of our support requests, responded much faster than our previous setup, and helped us increase qualified leads by over 250%. It's become an essential part of our business.”
Sarah Johnson
Marketing Head, TechStart
“BotLance is by far the easiest AI chatbot platform we've used. It's powerful, incredibly fast, and consistently reliable. Setting everything up was simple, and the AI handles customer conversations naturally across multiple channels.”
Mike Thompson
Founder, GrowthLab
“The support has been outstanding, and the platform continues to improve with powerful new features. BotLance has become an essential part of our daily operations and customer support.”
Emma Davis
CEO, ShopFlow
“BotLance has completely transformed the way we handle customer conversations. The Website Chatbot works smoothly, the AI responses are impressive, and Social AI makes managing automated conversations much easier. The platform feels professional, polished, and easy to use. I’m extremely happy with the results and highly recommend BotLance to businesses looking for a powerful AI chatbot and automation platform.”
Dr. Ossama Hakim
Doctor
“BotLance transformed the way we handle customer conversations. It automated nearly 80% of our support requests, responded much faster than our previous setup, and helped us increase qualified leads by over 250%. It's become an essential part of our business.”
Sarah Johnson
Marketing Head, TechStart
“BotLance is by far the easiest AI chatbot platform we've used. It's powerful, incredibly fast, and consistently reliable. Setting everything up was simple, and the AI handles customer conversations naturally across multiple channels.”
Mike Thompson
Founder, GrowthLab
“The support has been outstanding, and the platform continues to improve with powerful new features. BotLance has become an essential part of our daily operations and customer support.”
Emma Davis
CEO, ShopFlow
“BotLance has completely transformed the way we handle customer conversations. The Website Chatbot works smoothly, the AI responses are impressive, and Social AI makes managing automated conversations much easier. The platform feels professional, polished, and easy to use. I’m extremely happy with the results and highly recommend BotLance to businesses looking for a powerful AI chatbot and automation platform.”
Dr. Ossama Hakim
Doctor
Simple, transparent pricing
Choose the perfect plan for you
Start free. Upgrade any time — instant activation, cancel whenever.
🚀 Launch (Free)
$0/month
For exploring BotLance with a smart website bot.
Website chatbot
- ⭐1 Project
- ⭐50 AI responses / month
- ⭐50MB Vector DB storage
- ⭐100MB File Storage
- ⭐Fully branded widget — your colors, logo, persona
- ⭐Knowledge base (URL crawl + file upload)
- ⭐Multilingual conversations
- ⭐BotLance Branding
⚡ Essential
$9/ month
For small businesses adding their first channel.
Connect any 1 channel
- 💎Everything in Free
- 💎500 AI responses / month
- 💎250MB Vector DB storage
- 💎5GB File Storage
- 💎Full Inbox access
- 💎Basic analytics
- 💎Up to 1 AI Actions
- 💎250 Workflow Executions / Month
- 💎Remove BotLance branding
⭐ Starter
$19/ month
For teams growing across more customer channels.
Connect any 3 channels
- ⚡Everything in Essential
- ⚡2 Projects
- ⚡2500 AI responses / month
- ⚡10GB File Storage
- ⚡500MB Vector DB storage
- ⚡Up to 3 AI Actions
- ⚡Full Inbox access
- ⚡Human handoff
- ⚡Basic analytics
- ⚡Team Inbox
- ⚡1000 Workflow Executions / Month
Most popular
💼 Pro
$49/ month
For growing teams reaching customers everywhere.
Connect all channels
- ✨Everything in Starter
- ✨4 Projects
- ✨7,000 AI responses / month
- ✨20GB File Storage
- ✨1000MB Vector DB storage
- ✨Up to 7 AI Actions
- ✨5000 Workflow Executions / Month
- ✨Advanced analytics
- ✨WhatsApp & Telegram Broadcasts
- ✨Custom branding
👑 Business
$79/ month
For businesses using every channel in one place.
Connect all channels
- 🔥Everything in Pro
- 🔥7 Projects
- 🔥12,000 AI Responses / Month
- 🔥30GB File Storage
- 🔥200MB Vector DB storage
- 🔥Unlimited AI Actions
- 🔥Email AI Assistant
- 🔥10,000 Workflow Executions / Month
- 🔥Broadcasts & Email Campaigns
- 🔥Voice AI
AI Gateway add-onSold separately
Connect your AI to external messaging platforms.
$19/ month
- Session memory
- Shared or separate knowledge base
- Image understanding
- Voice understanding
- File understanding
- Isolated Social AI instructions
- WhatsApp, Messenger, Instagram, TikTok, Telegram
- Similar social channels & automation platforms
- Managed AI Gateway runtime
Secure checkout Cancel anytime Trusted worldwide
FAQ
Frequently asked questions
Everything you need to know about BotLance.
